Not Happy... The instructions and feedback messages would have to be a bit more friendly. There was no way of knowing if the order had been sent or received by you. Because of that I re-ordered and should not have. The picture arrived with the mounting hook on the wrong end. If I use the mounting hook then the picture is upside down.
Other than that the framing and photo is very good.
Rene Mathieu, Edmonton | Excellent service Excellent service. Quick turn around time ordered on Dec 14th, received an email to clarify info on the 15th (happy to receive email as I was unsure about size so this communication put my mind at ease) and received email stating it was in transit with Canada Post the next day. Received delivery on Dec 21st. Very pleased with product.
Jean, Ottawa | I couldn't be happier! Just received my order and I couldn\'t be happier! Fantastic work! I will definitely be using COC again.
Mike Rebry, Clear Creek, Ontario | I have received a few emails asking me to comment on your product and service, but I can't seem to find them now. I waited to respond until I had my painting in hand, and actually installed it in the frame. Now that I've framed it, I can supply the following comments and findings:
1. the ordering process was easy
2. the price was good
3. the delivery was great.....the product arrived intact in a few weeks
4. I loved the frame!! It was exactly as I expected it to look, and it looks great on my painting!
5. I found that the return piece on the frame back was a little skimpy, resulting in a slight gap between the painting and the frame back. This probably won't be noticeable to anyone looking, but it would have been an advantage to have a bit more frame on the back side, to make sure the wall behind isn't seen in that crack.
I was overall pleased with this experience, and will likely order again.
Deb, |