Yppah Order arrived today, perfectly executed. Thank you.
I’m building up a second order for you, I’ll prompt you as matters manifest themselves.
Bezen, | I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | Many thanks!! Hi There,
Just wanted to let you know my "Moose" just arrived, and I am absolutely thrilled with the way it looks! You do great work, and I'll be sure to call on you again for any project of this type.
Many thanks!!
Cheers,
Wayne, Toronto | Return customer. Nice frames, great value! Simple intuitive website that makes it easy to order frames, and with liners. The liner joins could be a little tidier, but overall an excellent framing company that I will use again
Lorne Rothman, |