It was my first time ordering from KeenART, so I was apprehensive. However, they did a great job. I sent in posters to be mounted and the process was easy and the turnaround was reasonable. The mounted posters look great! They were packaged very well to protect them also. I am very pleased.
Barry S., | SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | my sunset picture Thank you for a great job on my sunset picture canvas! Great job on the touch up too! Will send you more of my business!
Lala Abaas, | Thank you so much I arrived at home late last night and was happy to see a package waiting for me! Thank you so much for making the arrangements to have it here by the 23rd. It was really appreciated! I also wanted to let you know that I was completely blown away when I opened it to take a peek. It is perfect! Please pass along my gratitude to the artist.
Negin, |