Disappointed! Disappointed! Inside of frame approximately 1/8\" too small. Canvas wouldn\'t fit in several frames. Plastic looks cheap and outside frame for larger canvases too small in proportion to canvas size.
Norah Grant, Cornwall | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | pleasantly surprised Just want to say how pleasantly surprised we were to a) receive our frames in SUCH a prompt amount of time & b) to receive such great-looking frames!!!! We live in Dawson City & have no framing shops here. The closest one is in Whitehorse about 550km away. It is a nice shop but we were able to get both frames from you for the same price as one from Whitehorse & this made the difference between getting our work framed and not! So thank you very much for the good work & this will not be our last order!!!!
Erika Marzinotto, Dawson City | This is about the 3rd frame purchased and each order has been delivered fast. The quality of frames are A+ and packaged very well.
Elmer Albeluhn, |