my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | I absolutely love it. I ordered a collage on canvas received the shipment this week. I absolutely love it. Design is very creative the assistance I received throughout the process was attentive helpful. Would definitely recommend using this service!
Lori, Calgary | packaging Just wanted you to know the 4 pieces arrived safely.
The package went through hell but your packaging /shipping department did an excellent job packing/protecting the pieces.
Alkapon, | Dear Vancouver on Canvas, Thank you for the excellent work and service.
The picture is beautiful and I was so happy to receive it before Xmas. I will certainly be placing more orders in the future.
Happy Holidays,
Susanne, Victoria |