Hi, just a suggestion I do really like your printing, maybe the customer could be told in advance that the lead time will not be 1-2 days but 10 days. I know lead times can vary that\'s fine but almost 2 weeks before it\'s shipped? I would still have submitted the order but I would have had the most urgent print done locally.Next time I need it within 2 weeks I\'ll pay fexpress shipping but it looks like it still would have taken 10 days before shipping.
Thanks!
Like I said...just a suggestion, I do appreciate your great work the prints are always right-on agree=on
Philip Dunn, Pickering | impressed Thanks very much, everything is correct. I appreciate you applying the discount! I have been very impressed with the construction of the wood panels. It makes my artwork look very professional.
Nancy, | not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | Frame quality The new frame arrived today—it is perfect! With the precise dimensions that spaces between the art and the outer frame are the ideal proportion for the small painting. Thank you for the great service and high quality!
Best Regards,
Marla, |