SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | Looks awesome Thanks for my print arriving so quickly. Looks awesome, much appreciated.
Wishing you a good weekend,
Jennifer, | patient and helpful CSR I recently worked with Diana to have a word cloud created and it was my first ever experience at this. Diana was very patient and helpful and came through with a truly great result. She was very resourceful and helped me get to a great word cloud
Glenn C., Montgomery | What a n... just wanted you to know that my float frame arrived today...very high quality craftsmanship, it fit like a glove and with the hardware you included it was super easy to mount my painting. (I had it framed and on the wall inside of a half hour) ..I just want you to know that I will be using your services for my next (as well as future) projects.
Moe, |